Contact us

For assistance or enquiries contact any of our branches during business hours (8:30am - 5pm) and we will be happy to help you. Please click on a state to display the contact details in that state.

Map of Australia qldnt qldnt nswact nswact sa wa victas victas

Head Office
18 Jamison Street
Sydney
NSW 2000
Tel: (02) 8121 3307
Fax: (02) 8121 3397
Post: GPO 3999, Sydney 2001
2CI201 Sydney
Mark Williams
Executive Manager
mark_williams@vero.com.au
Richard Fenton
Senior Leader Operations
richard_fenton@vero.com.au
Frank Porter
Customer Support Specialist
frank_porter@vero.com.au
Keith Wade
Finance and Planning Specialist
keith_wade@vero.com.au
Carmen Jaramillo
Portfolio Assistant
carmen_jaramillo@vero.com.au

Claims Centre

Marine

60 Margaret Street
Sydney NSW 2000

Email: marine_claims@vero.com.au
Priority Call: 1300 664 201
Tel: (612) 9295 4421
Fax: (612) 9295 4222
Post: Locked Bag 25
Australia Square NSW 1215
DX 10282 Sydney Stock Exchange
Maureen Chadwick
Marine Claims Manager
maureen_chadwick@vero.com.au
Michael Millott
Claims Supervisor
michael_millott@vero.com.au
Andy Fung
Claims Coordinator
andy_fung@vero.com.au
Alan Lee
Senior Claims Officer
alan_lee@vero.com.au
Keith Arnell
Senior Claims Officer
keith_arnell@vero.com.au
Helen Kong
Claims Officer
helen_kong@vero.com.au
Cassandra Phillips
Claims Officer
cassandra_phillips@vero.com.au
Hannah Derijk
Claims Officer
hannah_derijk@vero.com.au
Michelle Dolan
Claims Officer
michelle_dolan@vero.com.au
Jessica Consales
Claims Officer
jessica_consales@vero.com.au

Marine (Victoria)

15 William Street
Melbourne VIC 3000
Tel: (03) 9245 8300
Fax: (03) 9245 8337
Post: PO Box 294, Collins Street West VIC 8007
DX 273 Melbourne
Chris Allen
Claims Officer
christopher_allen@vero.com.au

Aviation

Andrew Nevin
Claims and Operations Manager
Tel: (07) 3246 6058
Fax (07) 3246 6055

andrew_nevin@vero.com.au


New South Wales (ACT serviced by New South Wales offices)
60 Margaret Street
Sydney NSW 2000
Tel: (02) 9295 4422
Post: Locked Bag 25,
Australia Square NSW 1215
DX 10282 Sydney Stock Exchange
MarineAviation
Fax: (02) 9295 4222Fax: (02) 9295 4261
Nick Rowley
National Underwriting Manager
nick_rowley@vero.com.au
David Parker
Senor Underwriter
david_parker@vero.com.au
Barry Whitehead
Underwriting Manager NSW
barry_whitehead@vero.com.au
Katrina Parker
Underwriter
katrina_parker@vero.com.au
Maria Sportelli
Administration Coordinator
maria_sportelli@vero.com.au
Jonathan Clark-Jones
Senior Technical Underwriter
jonathan_clark-jones@vero.com.au
Denis Holland
Senior Underwriter
denis_holland@vero.com.au
Michael McClean
Regional Manager
michael_mcclean@vero.com.au
Tyrone Avellano
Senior Underwriter
tyrone_avellano@vero.com.au
Konrad Szymanski
Senior Underwriter Corporate
konrad_szymanski@vero.com.au
Annie Chau
Underwriter
annie_chau@vero.com.au
Lachlan Hinwood
Underwriter
lachlan_hinwood @vero.com.au
Achila Weerasinghe
Underwriter
achila_weerasinghe@vero.com.au
Desiree Anderson
Administration Officer
desiree_anderson@vero.com.au
Western Australia - Marine
66 St Georges Terrace
Perth WA 6000
Tel: (08) 9211 4199
Fax: (08) 9211 4198
Post: GPO Box B78, Perth WA 6001
DX 125 Perth
Kevin Finch
Senior Underwriter
kevin_finch@vero.com.au
Brett Hamilton
Senior Technical Underwriter
brett.HAMILTON@suncorp.com.au
Ian Donald
Senior Underwriter
ian_donald@vero.com.au
Helen Hurba
Underwriting Officer
helen_hurba@vero.com.au
Joyrine Dickens
Underwriting Officer
joyrine_dickens@vero.com.au
Queensland (Northern Territory serviced by Queensland offices)
145 Eagle Street
Brisbane QLD 4000
Post: GPO Box 537, Brisbane QLD 4001
DX 200 Brisbane
Tel: (07) 3246 6111
MarineAviation
Fax: (07) 3246 6126Fax (07)3246 6055
Andrew Kidd
Customer Service Manager
andrew_kidd@vero.com.au
Peter Lyon
National Underwriter Manager Aviation
peter_lyon@vero.com.au
Bob Smedley
Regional Manager
bob_smedley@vero.com.au
Peter Freeman
Business Development Manager Aviation
peter_freeman@vero.com.au
Ben Morgan
Senior Underwriter
ben_morgan@vero.com.au
Andrew Nevin
Aviation Claims and Operations Manager
andrew_nevin@vero.com.au
Stuart Kelly
Underwriter
stuart_kelly@vero.com.au
Mark Bee
Senior Underwriter
mark_bee@vero.com.au
John Martin
Underwriter
john_martin@vero.com.au
Iolanthe Petersen
Underwriter
lolanthe_petersen@vero.com.au
Deanne Atkins
Underwriter
deanne_atkins@vero.com.au
Dell Robertson
Underwriting Officer
dell_robertson@vero.com.au
Susana Tavui
Adminstration Officer
susana_tavui@vero.com.au
Rene Wells
Administration Assistant
rene_wells@vero.com.au
Victoria (Tasmania serviced by Victoria offices)
15 William Street
Melbourne VIC 3000
Tel: (03) 9245 8300
Fax: (03) 9245 8337
Post: PO Box 294, Collins Street West VIC 8007
DX 273 Melbourne
MarineAviation
Andy Hancock
National Hull & Liability Manager
andy_hancock@vero.com.au
Tom Laine
Underwriter
tom_laine@vero.com.au
Bruce Deith
Senior Underwriter
bruce_deith@vero.com.au
Stephanie Wong
Senior Underwriter
stephanie_wong@vero.com.au
Joel Richards
Senior Underwriter
joel_richards@vero.com.au
Brenda Todaro
Underwriter
brenda_todaro@vero.com.au
Laura McNees
Administration Officer
laura_mcnees@vero.com.au
Rebecca Gonsalvez
Administration Officer
rebecca_gonsalvez@vero.com.au
South Australia
45 Grenfell Street
Adelaide SA 5000
Tel: (08) 8205 5175
Fax: (08) 8205 5179
Post: GPO Box 1619 Adelaide SA 5001
DX 552 Adelaide
Everard Walker
Regional Manager
everard_walker@vero.com.au
Carolyn Matthews
Senior Underwriter
carolyn_matthews@vero.com.au
Bobby Lim
Senior Underwriter
bobby_lim@vero.com.au
Sue Alley
Administration Officer
sue_alley@vero.com.au
Karen Watson
Underwriting Officer
karen_watson@vero.com.au

    • Emergency Claims Contact

      (after hours)
      Only use this contact in the event of an emergency that requires immediate advice to the insurer.
    • AVIATION
      Tel: 0417 453 764
      Andrew Nevin
    • MARINE
      Tel: 0417 252 211
      Maureen Chadwick
      Email: maureen_chadwick@vero.com.au

    Claims Centre



    Head Office